Festival FAQ & Travel

Your TallPass is your entrance to everything, so make sure to pick up the physical badge during the week of the festival at the Lux (120 E. 1st St. N). This allows for parties, panels, VIP lounge, and all screens. It also is what lets you vote for audience awards. 

Please check back closer to the festival for box office hours.

1. Log into your Eventive account. 
2. Click the third button in the upper right-hand corner for your passes. See the image below:

3. Select “Edit Details” next to the pass and update your name and then save.

With your badge tied to your email, you can share additional badges with friends and loved ones so they can claim their own tickets and participate in the online voting. The ballots go to the email holder.

To transfer passes:

1. Log in using your email account to Eventive here.
2. Click the log-in button in the bottom left hand corner. You will see an image like the below:
   

   If this is your first log-in, click forgot password to have a reset sent to the email you are using right now! Set whatever password you want. Logged in before? Then just login.

3. Click the third button in the upper right-hand corner for your passes. See the image below:

   

4. Click the Manage button on each pass you’d like to transfer (see image below):

   

5. Then enter the email of the recipient you are transferring to and maybe this email with it for the below information:

   Your recipient will receive an email from noreply@eventive.org with the subject line “Gift from [your email address]” Your recipient must click the blue Accept button!

   NOTE: If your recipient doesn’t see the email, ask them to check their Spam folder and to search for “noreply@eventive.org”

   Once your recipient clicks Accept, the ticket/pass will no longer appear on your My Tickets/Passes page.

We are happy to let you walk up and grab a seat as a passholder, and this is always fine at the Orpheum or TempleLive (Scottish Rite). But please know that some venues have a smaller capacity, so if you want to guarantee a seat and a stress-free festival, snag a free ticket online in advance! This is most important at the Tallgrass Film Center with only 30 seats.

To claim single tickets with your pass for free, while logged in, go to the menu (left upper hand corner) and select film guide (pictured below).

Scroll through the film options and select a film that you may want to see. After reading its details, select a showing (sizeable button on the film page) to see the pop-up below:

Click the preferred date and time (films play once in person, and many play on our virtual Eventive platform at home) and quick order for $0 to obtain your free ticket using your pass.

For additional information visit Eventive Ticketing.