Frequently Asked Questions

How to get here, where to stay, and more!

Venue Addresses & Map

Orpheum Theatre 200 N Broadway, Wichita, KS 67202, USA

Groover Labs 334 St Francis Ave, Wichita, KS 67202

Mama Film 20 E 1st St N, Wichita, KS 67202

Methodist Church 330 N Broadway, Wichita, KS 67202

“Entrance to theatre is off of 3rd street, between Broadway and Topeka.

Drury Hotel 400 W Douglas Ave, Wichita, KS 67202

Volunteer Lounge Sponsored by Archer Hotel – 125 Market St., Wichita, KS 67201

Box Office 125 Market St., Wichita, KS 67201

** Party and VIP Lounge addresses are provided to pass holders only via email.

 

Where should I stay?

Wichita Hotels:

Drury Plaza Broadview Wichita, using “Clean + Safe” standards, is our host hotel for Tallgrass Film Festival 2021. 

Drury is offering our filmmakers the special rate of $109 a night plus taxes.  This price comes with two complimentary meals per day.  To book contact us at info at tallgrassfilm.org

Other hotels available with a discount include:

Courtyard  by Marriott Wichita at Old Town (820 E 2nd St North). Rate is $112 before taxes. Call (316) 264-5300.

Hotel at Old Town (830 E 1st St N) – 10% off rates. Call (316) 267-4800  

Candlewood Suites (5211 E Kellogg Dr)  – King Studio Suite $90, or 1 Bedroom King Suite for $110. Call (316) 685-2233.  

TFA Transportation 

Filmmakers and guests can be transported from Drury Hotel to the venues upon request. Otherwise, golf cart accommodations are available between venues from 30 minutes before a film starts until 30 minutes after. Accessible parking is available at each venue.

Wichita Transportation

Q- LINE | Many of our venues are located on the Q-line route – a free trolley that gets you where you need to go throughout Downtown Wichita. Look for the Q emblem on the sidewalk and take a free ride down Douglas. Details on route and schedule available at wichitatransit.org

Uber and Lyft are available. 

Parking Info: 

PARKING | Metered parking is available downtown, and is free after 5:00 PM and on weekends. Free weekday parking is available at First United Methodist Church. Paid weekday parking is available at Venue 332 at Wichita Scottish Rite Center for $3/day or $10/5 days. Accessible parking is available at each venue.

Weather

Check out wichitaradar.com the week-of to plan for the weather. Wichita in October can be warm, windy or snowing and raining! 

Health & Safety Regulations (COVID)

See regulations here: https://tallgrassfilm.org/film-festival/healthsafety/

NEW THIS YEAR IS MASK REQUIREMENT and TICKETS BOOKED IN ADVANCE FOR PASSHOLDERS. 

Where can I purchase tickets?

Online at tallgrassfilm.org or in person Oct 18-24 at  125 Market Street, Wichita, KS 67202

Where can I pick up passes ordered online?

In person Oct 18-24 10 am to 8 pm 

125 Market Street, Wichita, KS 67202

What are the pass options and prices?

General Admission $10 + taxes and elevent fee 

General Admission $8 – $2 discount for Veterans/Teachers/Students 

Gala or Double Feature $15 + taxes and elevent fee

Gala Film + Party – $45 + taxes and elevent fee 

Filmpass $100 + elevent fee

Tallpass $200 + elevent fee

What time do the parties start?

Parties start between 8-9 pm after the spotlight film of the evening. Consult the app or website for complete times.

What should I wear to the parties?

Clothing of any sorts and shapes are welcome. No dress code required! 

What form of payments do you accept?

Cash in person at box office (125 Market Street), credit or debit card in person and online.  

I ordered my ticket online – should I print ahead?

You can or can show us the receipt on your phone to save paper and to remain contactless! 

How to reserve an in-person ticket as a passholder? 

Before you can secure your ticket, each passholder must undergo these steps:

Set up an Elevent account — If you’ve purchased a pass, your email will already be in our system. If you’ve never logged on to Elevent before, you might be prompted to create a password for your account. Don’t lose it. You’ll need it to reserve your ticket.

Set up your credentials — We’ll need a name for each of your pass/passes. You can assign names to passes  by clicking a link in your confirmation email or going to your account page on goelevent.com.

After you are set up with an account, you’re almost ready to secure your seats. To proceed, make sure you are logged into your Elevent account.

Select a film you would like to see — You can find a full listing on tallgrassfilm.org, the Tallgrass app or at https://www.goelevent.com/Tallgrass/e/Search

Select “Tallpass Ticket Reservation” — Add this ticket to your cart and proceed through checkout. A confirmation email with the ticket will be sent to you shortly afterward. You will need this ticket to get into each film or party.

How do I volunteer?

I’m so glad you asked, check out this page to learn more: https://tallgrassfilm.org/support/become-volunteer/

How do I use my Virtual Access Pass?

The Virtual All Access Pass gives you access to watch all the Tallgrass Film Festival films and Q&As online on your computer, laptop, or smartphone or TV (see FAQ). After you have purchased or received the pass online, you will receive both an Order Confirmation email (with your payment receipt) and an email from “Elevent Support”. (Please check your SPAM folder, if you can’t locate it). The email from “Elevent Support” will contain a link to JOIN the CineSend watch portal. Here you will need to enter your email address and a password in the Pass Holder login fields. 

If you can’t find the email with the JOIN link, you can also go directly to the watch portal at: https://watch.tallgrassfilm.org/. You will need to enter the same email address that you use for your Elevent account.

Once logged in to Tallgrass Film Festival CineSend watch portal, you will be able to browse the film lineup or at the festival https://tallgrassfilm.org/. Films will be available for viewing from Oct 16 – 25. You can click on PLAY or choose to WATCH LATER. 

Once you start watching a film you have 72 hours to finish it. We have suggested watch times that coincide with Q&As with filmmakers and other guests.

If you run into technical troubles, please email us at: boxoffice@tallgrassfilm.org

How do Virtual Tickets work?

Virtual tickets work much like Video on Demand. First, you will need to browse our website to choose the film you’d like to watch and BUY A TICKET.

You will then receive an Order Confirmation email (with your payment receipt) from Elevent. If you purchase your ticket before the festival starts, you will receive a second email with a link to VIEW the film and a VOUCHER CODE one hour before the film begins. (If you purchase your ticket once the festival has begun, this email will be sent right away). This link will take you to Tallgrass Film CineSend watch portal. You will need to enter the voucher code here. The film description will appear and just click on PLAY when you are ready to start watching it. 

Once you click PLAY, you will have 72 hours to finish watching.

Note: You will also have direct access to your Virtual Events from your Elevent Order History page. If you have trouble finding the email with the voucher code, login to your Elevent account and go to your ORDER HISTORY. You will be able to click on a VIEW link there.

If you run into technical troubles or your voucher code doesn’t work, please email us at: boxoffice@tallgrassfilm.org.

How do Redeem a Discount Voucher?

If you received a discount code from a Sponsor you will need to go to our website and choose the film you’d like to watch and then go to your shopping cart.  There you will see an “Apply Discounts & Extras” button at the top.  Press it and select the discount you want to apply.  The prices of the film will be discounted—and you merely need to check out from here.  You will see the discount take effect immediately in the Custom Discount display and the shopping cart.  Checkout here and you’re done.

Note: Discounts are limited on how often a customer can use their benefit and the number of tickets available.  Please contact the sponsor for any restrictions you might have.